Instant messaging (IM) is a technology used to transmit messages in real-time over the Internet or another computer network. IM enables two or more users to participate in the same conversation via their computers or mobile devices.
Corporate messengers help businesses to streamline team collaboration and boost workflow productivity. Users can share messages and files in personal and group chats, set presence statuses, and set up notifications to stay focused on the tasks at hand.
IM can either be standalone applications (like WhatsApp) or embedded in different types of platforms. IM can be built into:
Social media. For example, on Instagram you can exchange messages with other users. Incoming messages or tags & mentions appear in the application notification bar.
Video conferencing. Such programs often have built-in chats where users share their ideas, files, images, or run polls.
Game streaming. Most streaming platforms, such as Twitch, offer a chat window where streamers can interact with other users while streaming video or gameplay.
Text messaging is a mobile service that is usually limited to 160 characters, while Instant messaging offers more advanced functionality: private and group chats, channels, user typing status, sending media files, etc.
If you have an Internet connection, you can send messages via messenger for free and only pay for Internet traffic according to the terms of your paid plan. However, if you use SMS, you will need to pay for each individual message according to your mobile operator's tariff.
The key IM advantages:
Real-time talk. Unlike email or texting, the exchange of information in an IM is really instant. In addition, you can see if your message has been sent, read, or if the user is typing a reply.
One click from chat to conference. With IM you can easily turn any group chat into a video conference and continue the discussion in a more productive way. You don't need to schedule the meeting in advance and send out reminders.
Keeps a record. IM keeps all what was shared in chats. You can additionally mark an important message and easily refer back to it later.
Yes, TrueConf allows you to communicate both in personal and group chats, share files, documents, photos and slideshows, as well as quickly escalate any chat to a video conference with up to 1,000 people. You can also edit, reply and forward messages, or tag any chat participants. Your call and message history are instantly synchronized on multiple devices with your account.
Only authorized users can log in to the platform, and only its administrator has access to all the data stored on it, which makes it a preferable option for security-conscious companies.
Yes, TrueConf offers native client apps for desktops (Windows, macOS, Linux), mobiles (iOS, Android, Android TV), and browsers.
TrueConf allows customers to choose a convenient way to deploy video conferencing solutions. TrueConf Server supports cloud, hybrid, and on-premises deployment within a closed corporate network.
