TrueConf Kiosk

Enhance your endpoint by integrating video communication capabilities, which will enable you to consult with clients in real time.

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Version 3.0 (26.43 MB)

Click-to-call

Instant communication with contact center operators is made possible through a simplified user interface.

Branding and Customization

Customize the appearance of buttons, choose a background image and logo that align with your corporate style.

Share Documents and Files

Quickly display images and files to clients in real-time.

Automatic Сall Distribution

Automatic call forwarding to the first available operator.

SIP Integration

A video call is forwarded and transcoded into a SIP format that is compatible with your contact center system.

Open Source

The source code of TrueConf Kiosk can be freely used, modified, and distributed.

TrueConf Kiosk Scheme

Provide remote customer support from anywhere in the world in the shortest possible time! The implementation of automatic call allocation will greatly reduce the waiting time to connect with the first available operator. If necessary, a specialist can demonstrate materials important for discussion in real time.

How to get started?

Configuring the endpoint for video consultations is a simple process that can be completed in just a few steps! To communicate with customers, install TrueConf Kiosk on a Windows PC and connect a webcam, speakerphone, and headset to it.

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Collaboration Tools

Video calls in Full HD quality with dynamic adjustments based on the communication channel
Sharing images, videos, and presentations
Recording video calls for future use

High Safety Standards

Security is in our DNA and built into our system from the ground up:

Deployment in a closed network or on a private cloud
TLS 1.3 protocol for regulating the order of information exchange and protecting connections through third-party protocols
AES-256 bit encryption

Integration with Contact Centers

All calls made from TrueConf Kiosk are automatically transcoded into the SIP protocol, making it easy to integrate with contact centers — this eliminates the need to install additional software for operators and avoids the need for retraining.

Document Camera Support

Install a document camera in a video bank or self-service kiosk so that your customers can show the operator bills, legal agreements or any documents and images in real time.

Branding and Customization

Adding an individual logo of your company
Customizing the user interface according to corporate colors
Virtual background for maintaining the privacy of communications
Broadcast of promo videos for informational purposes

Safe Communication with Medical Staff

TrueConf Kiosk Secured Version is specifically designed to ensure safe working conditions in medical institutions. The self-service system is equipped with RFID and NFC technologies, allowing contactless communication between the staff of the infectious diseases department and specialists in «green» zones — this enables the provision of medical care in the midst of epidemiological restrictions.

Video Consultations for Business

Providing remote services allows you to receive high-quality advice from specialized experts and greatly expand your company's capabilities.

Claim management

Streamline the claims cycle and enable your clients to report their claims online, reducing the time and effort required for the process.

Remote Technical Support

Technical specialists have the ability to remotely monitor work processes and offer competent assistance to their younger colleagues.

Telemedicine

The patient can consult with the attending physician remotely, avoiding queues and contact with other patients.

Government & Police

To enhance accessibility to police services and facilitate the reporting of crimes, deploy self-help video kiosks.

Distance education

Thanks to information video kiosks, students can not only easily access training materials but also quickly contact their teachers.

Video banking

Integrate video communication technologies into interactive kiosks, ATMs, or banking applications.

TrueConf VideoSDK

Integrate video conferencing into self-service terminals and information kiosks, and create your own solutions using a special set of tools TrueConf VideoSDK for developers.

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